Joanne louise is totally committed to protecting the privacy of our site visitors and customers. The J-lou members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties under any circumstances.
We do not send random marketing emails to personal email addresses (spam).
That you conform to the requirements of the Data Protection Act, 1998.
Your Consent
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number we may occasionally update you on news and special opportunities via e-mail or post but no telephone canvassing. (We really don't like these also and it always happens when your in the middle of something.)
Communication & Marketing
By becoming a member of a J-LOU and providing J-LOU with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your J-LOU membership and the products & services we offer including clothing, accessories etc.) which we think may be of interest to you, the information may also be used to notify you of products that may be in short supply, which may be of interest to you. And there are special offers coming through which we want to benefit our newsletter customers first. It's part of being in the club!
Opting out of Communication
All J-lou members have the option to opt-out of receiving marketing communications from us. If you do not wish to receive marketing (emails,postal,) from us we recommend you opt-out by visiting 'Your Details' in 'Your Account' on the j-lou website. You can access 'Your Account' once you register and login. Simply register/login to j-lou and you can then tailor the communications (emails,postal,) you would like to receive.
Site Statistics
We DO NOT disclose aggregate statistics about the number of visitors to our site or number of purchases made on the site.
Checking your details
If you wish to verify the details you have submitted to j-lou.com you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.
What are Cookies?
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit j-lou.com, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Contacting us
We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact us at j-lou.com we are always happy to help and answer any questions you may have.
You can contact us:
By writing to us at:
Joanne louise ltd
43 Edwards rd
Norwich
Norfolk
Nr7 8qw
United Kingdom
All credit card transactions are either handled by a third party or on a secure server using a minimum of SSL/128-bit encryption.
