1 In General
Access to and use of this Web site and the products and search services available through this Web site (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service may be updated by us from time to time. This Web site also contains links to other Web sites, Web pages and services, which are not operated by j-lou.com (the "Linked Sites"). Your use of such Linked Sites will be subject to the terms of service contained within each such site and the respective terms of service will control the use of the respective site. In any event your link through to such a site will be subject to the these Terms of Service. You recognise that j-lou.com has no control over such Linked Sites and information, and you accept that j-lou.com provides no guarantee as to the accuracy or reliability of such sites or the information contained in them and you agree that we shall have no responsibility as to whether such links locate unintended or objectionable content or otherwise cause you distress, loss or damage.
2 Privacy policy
Under j-lou.com's privacy policy we may disclose to third parties certain information contained in our Users' registration applications, but we will not disclose your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998. Our privacy policy may be found at Privacy Policy
3 Prohibitions
You will not: commit or encourage a criminal offence; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any Linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other Users; infringe upon the rights of any other person's trade marks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through the j-lou.com Web site.
4 Intellectual Property, Software and Content
The intellectual property rights in all software made available and content supplied to you remains the property of j-lou.com, its licensors, advertisers or content suppliers. You will comply with the terms of any agreement required by the owner of intellectual property rights in all software and content supplied to you as notified to you and you hereby acknowledge that all software that is not made readily available to you is confidential, and that all other rights including but not limited to database rights and copyright are asserted and reserved by j-lou.com, its licensors, advertisers or content suppliers. You may store, manipulate, analyse, reformat, print and display the content supplied solely for your own personal use. In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the j-lou.com site and you are prohibited from using any such content in connection with any business or commercial enterprise including, without limitation, any media business or enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble (except to the extent that applicable laws expressly or impliedly prohibit such restriction) or create derivative works based on any software or any documentation accompanying such software supplied by j-lou.com, its advertisers or content suppliers. The Joanne Louise trade mark belonging to j-lou.com. No license or consent is granted to you to use these marks in any way, and j-lou.com reserves all rights in these and any related marks. You agree not to use these marks or any marks which are colourably similar without the written permission of j-lou.com.
5 Products and Services
By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. j-lou.com is absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you or else by calling you. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request or and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible.
6 Disclaimer of warranties
The services and all information, products and other content included in or accessible from this web site, are provided on an "as is" and "as available" basis and are subject to change at any time without notice to you. To the fullest extent permitted by law, j-lou.com disclaims and excludes all representations and warranties (express, implied and statutory, including but without limitation the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights) as to the services and all information, products and content included in and accessible from this web site.
7 Disclaimer of liability
Unless expressly stated to the contrary to the fullest extent permitted by law j-lou.com, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this web site, even if j-lou.com had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable.
8 Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons including their names and images, third party trade marks and images of third party products, services and locations featuring on the j-lou.com web site are in no way connected, associated, linked or affiliated to j-lou.com. furthermore, unless it is expressly stated on the j-lou.com web site that a certain product, service or location is connected, associated, linked or affiliated to the makers, right owners or broadcasters (the "makers") of a film or programme you should not make such an assumption, or rely in any way on the existence of such a connection, association or affiliation, by implication or otherwise. Any trade marks/names as may be featured on the j-lou.com web site are owned by the respective trade mark owners and j-lou.com claims no connection, association or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products, services or locations (the "goods") or else it is used to identify the film or programme where such goods appeared, but that is in no way an assertion or claim that such goods are endorsed by or connected, associated, linked or affiliated to the makers of the relevant film or programme.
9 Indemnity
You agree to indemnify, defend and hold harmless j-lou.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the j-lou.com services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
10 Variation of content
j-lou.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the j-lou.com Web site.
11 Submissions
All information and material submitted by you to j-lou.com or that you publish on any public area of the j-lou.com Web site shall be provided by the submitter and accepted by j-lou.com on a non-confidential basis subject to paragraph 2 above. Furthermore, j-lou.com shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and j-lou.com shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material.
12 Termination
j-lou.com may at any time terminate or suspend any part of the Service without notice to you.
13 Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
14 Governing law and jurisdiction
Upon entering the asos.com site you are bound by these terms and conditions. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English High Court, the Strand, London. Any dispute in any way referable to the content of this site whether in respect of its trade marks, copyright or image content shall be resolved exclusively by arbitration the terms of which are to be agreed between j-lou.com and yourself and provide no right or recourse to any relief of the English Courts whether interim or otherwise and that by accessing this site you waive your right for all time to any such right.
15 Entire agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and j-lou.com. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a owner of j-lou.com.
16 Can I cancel my order for refund?
Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from j-lou.com, for a refund, we do subtract the £4.95 per item for p&p to restock the item as this was included in the original price.buy purchasing the item/s you are accepting our policy. This does not apply to items that cannot be returned for hygiene reasons, and have been unsealed. These items are clearly marked with a (x) next to the product name or explained in the page.
Order cancellations must be made in writing, quoting your order number, within 7 days to Customer Care.
If however your order has already shipped, you will need to return the order to us.
See How do I return an item(s) j-lou.com
Joanne louise ltd Returns
The Loke
Longwater Lane
Norich
Norfolk
NR5 0td
United Kingdom
Tel: orders or enquires 01603 741111
Please Read
Please understand that we do not Charge the £4.95 Postage and packaging fee if you only return part of your order.
We only charge the £4.95 per item on whole orders that are ordered and returned.
We do like to treat our customers fairly but when ordering items You are instucting Work, The result is a cause of expenses which Has to be covered but if the customer Returns the Whole order for refund this has to be covered by the person responsible for the instruction, the customer bears this responsibility when placing an order.
We are happy to help with exchanges in sizes, colours and Different styles and would advise the customer to accept a credit Note as New products are available regularly and we are sure there will be something else you will be happy with.
Ligitimate customers should not bear the costs of customers that cause Extra expenses.
( Important : Images: J-lou.com owns all rights to the fashion images these are our property, use of these images are only allowed with the use of a licence from ourselves please
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If the images are are used without permission you accept a standard fee of £1000.00 + vat per image.
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.jpg "5344 Sexy New Womens White Floaty Unique Chiffon Drape Elegant Evening Top")
.jpg "5349 Sexy New Womens White Urban Loose 2 Part Cotton Unique Evening Top")
.jpg "5320 Sexy New Womens Unique Sleeve Silver Black Kimono Urban Casual CottonTop")
